Membership Agreement
Special Members
This document sets forth the Agreement between DIONZ (defined below) and its Member (defined below) regarding the use of DIONZ’s web service, mobile application, online content, virtual events and services, in-person events and services and any other DIONZ products and services.
1. General
DIONZ AG is a company incorporated under Swiss Law in Zug, Switzerland, at Chamerstrasse 172, 6300 Zug, Switzerland, hereafter “DIONZ”.
Potential members who enter into the Membership Agreement (defined below in this Section) with DIONZ become a “Member” and are entitled to the services provided by DIONZ as set forth under Services (defined in Section 3). The word “DIONZ Member”, “Member” or “Membership” refers to the status as a Member of the DIONZ Ecosystem (defined in Section 3).
This Membership Agreement (“Agreement”) forms the basis of the contract governing the Membership Subscription (defined in Section 2), the Services and the rights and obligations arising from the Membership Subscription.
All DIONZ Members have received, reviewed, and accepted this Membership Agreement. If you are a potential member and you do not agree with this Agreement, please do not become a DIONZ Member and do not use any DIONZ Services.
2. Membership Subscription
DIONZ Members subscribe to receive Membership Services (defined in Section 3) during a Membership Term (defined in Section 5) by paying a Membership Fee (defined in Section 7) by completing the checkout process (“Membership Subscription”).
2.1 Special Members
You are part of a special Members’ category referred to as the “Family & Friends Members” or “Graduation Prize Winner Members”, together “Special Members”. Special Members have special provisions for the Membership Services and the Membership Fee (see Sections 3.3 and 7.1).
3. Membership Services
DIONZ Members obtain access to the “DIONZ Ecosystem” through the DIONZ app (on destkop and on mobile through iOS or Android) for the duration of the Membership Term (defined in Section 5). The services (“Membership Services” or “Services”) provided by the DIONZ Ecosystem include the Members’ community, the Learning Experiences (meaning events), and all other services and products which can be accessed by Members through the DIONZ app.
3.1 DIONZ Community
The Members’ community is comprised of four (4) subscription-based Members’ categories, each bringing their own uniqueness to the DIONZ Ecosystem:
🚀 NextGen ChangeMakers: next generation Members with the desire and consciousness to co-create resilient and innovative systems and ventures;
🏆 Champions of Authenticity: dynamic, caring, curious, solution-orientated and work-experienced rising stars;
⚡️ Agents of Transformation: distinguished coaches who have shaped today’s leaders; and
📣 Voices of Experience: renowned professionals and experts from diverse industries.
Members’ categories are priced differently (defined in Section 7). DIONZ reserves the exclusive right to assign a potential member to any given Members’ category. DIONZ also reserves the exclusive right to change the name of the Members’ category, to add or remove Members’ categories, and to add or revise any and all of the Services offered with each Members’ category.
3.2 DIONZ Learning Experiences
DIONZ organises numerous Learning Experiences, both in-person and virtually, available through the DIONZ app. Members can choose which Learning Experiences, if any, they decide to join. Nearly all of the Learning Experiences come at an additional fee. When fees are applied, the fees of the Learning Experiences vary depending on the speaker, duration, location and venue of the Learning Experience. Members can register and pay the fees, when applicable, for a Learning Experience through the DIONZ app.
3.3 Special Members’ Services and Benefits
Special Members receive Membership Services and benefits as follows:
One (1) year Membership Term with no requirement to pay the Membership Fee.
Access to all Learning Experiences. Members still need to register and pay the fees, when applicable, for a Learning Experience through the DIONZ app.
If a Special Member recommends a potential member to join the DIONZ Ecosystem, this potential member receives a 15% discount on the Membership Fees, provided that such potential member is accepted into the DIONZ Ecosystem.
Upon recommendation by a Special Member of a potential new member who successfully becomes a DIONZ Member, the Special Member receives access to one (1) Learning Experience for free. DIONZ is responsible for allocating the Member to the Learning Experience.
These Services and benefits are only for Special Members personally and are non-transferrable to anyone else.
4. Membership Acceptance Conditions Precedent
The DIONZ Membership is subject to:
The approval and confirmation of the Membership Subscription by DIONZ. Please note that, before the Membership Fees are due, DIONZ is not obliged to accept any potential member and may reject the application of any potential Member without giving any reasons;
The acceptance and acknowledgement of this Membership Agreement; and
The payment of the Membership Fee as set forth below in Section 7.
5. Membership Term
The “Membership Term” is an annual subscription term which runs for twelve (12) consecutive months. The Membership Term commences when the Member completes the Membership checkout process.
5.1 Trial Period
Members have a 30 (thirty)-day trial period (“Trial Period”) of the DIONZ Ecosystem which commences when the Member completes the Membership checkout process. During the Trial Period, Members may cancel their subscription at no charge at least 24 (twenty-four) hours prior to the ending date of the Trial Period by contacting member@dionz.org or directly by accessing the Manage Your Membership portal through the DIONZ app.
6. Membership Renewal
The Membership Term will continue to automatically renew on an annual recurring basis unless and until a Member cancels their subscription, or their Membership is otherwise suspended or terminated pursuant to this Agreement. In advance of the renewal, Members will receive an email notification informing them that their Membership will be renewed and their credit card will be automatically charged.
7. Membership Fees
The “Membership Fees” for the different Members’ categories are as follows:
NextGen ChangeMakers Annual Membership Fees are CHF 2,800
Champions of Authenticity Annual Membership Fees are CHF 2,500
Agents of Transformation Annual Membership Fees are CHF 1,800
Voices of Experience Annual Membership Fees are CHF 1,800
The Membership Fees are in Swiss Francs (CHF), excluding the applicable indirect taxes (e.g. VAT, sales tax), unless otherwise stated. The Membership Fee is payable in Swiss Francs (CHF) through the payment link provided by DIONZ upon the approval of a Membership by DIONZ and after the 30 (thirty)-day Trial Period. The Membership Fees will be automatically charged to the credit card provided by the Member on an annual recurring basis. Membership Fees are non-refundable, except as set forth in Section 8.
DIONZ reserves the right to increase and/or decrease the Membership Fee before the commencement of a new Membership Term. If existing Members are impacted by a change of the Membership Fee, the relevant Members will be informed in writing at a minimum 30 (thirty) days in advance of the change being implemented by DIONZ and will have the option to decide if to renew their Membership as per Section 8.
7.1 Exception for Special Members
Family & Friends Members are given the option to choose whether to pay the Membership Fee for the first Membership Term.
Graduation Prize Winner Members do not pay a Membership Fee for their first Membership Term.
8. Membership Cancellation
Members can cancel their Membership at any time prior to the end of the current Membership Term. To cancel their Subscription, Members can contact member@dionz.org or cancel their Membership themselves by directly accessing the Manage Your Membership portal through the DIONZ app. Cancellation will take effect at the end of the Member’s current Membership Term.
Once the Trial Period is over, DIONZ is not required to refund the Membership Fees which are due for the current Membership Term under any circumstances.
9. Membership Termination and Suspension
DIONZ may terminate and/or suspend the Membership of any Member in writing by email or other manner at any time at its sole direction in the case of misbehaviour, gross negligence, disobedience of this Membership Agreement or disrespect of the DIONZ Code of Alignment or Community Guidelines (defined in Section 10). The termination or suspension is effective as per the date of its written issuance by DIONZ. Membership Fees will not be refunded in the case of a termination or suspension.
10. Code of Alignment & Values and Community Guidelines
Members are expected to adhere to and respect the DIONZ Code of Alignment & Values (“Code of Alignment”) and the DIONZ Community Guidelines (“Community Guidelines”) as posted on the DIONZ website and on the DIONZ app. The Code of Alignment and Community Guidelines form the basis of DIONZ’s principles and core values. Members are requested to treat others within the DIONZ Ecosystem with the highest standards of dignity, integrity and respect.
11. Data Protection
DIONZ holds and processes personal information of Members that DIONZ receives from the Members or from third parties in the context of the provision of the Services.
DIONZ processes personal information exclusively in a lawful manner and based on the following legal grounds, as established by the General Data Protection Regulation (“GDPR”): (i) in connection with the contractual relationship with the Member in general and in particular for the performance of the Services, (ii) for the fulfilment of DIONZ’s legal obligations, (iii) consent-based, e.g. marketing campaigns, surveys, etc., or (iv) to protect the legitimate interests of DIONZ, e.g. assertion and enforcement of legal claims, protection of own assets, ensuring IT security, etc.
DIONZ may make such information available to other companies in its group and third parties who provide products or services to the Company, such as Mighty Software Inc., other software service providers, entertainment venues, food and beverage venues, hotels, etc. Such recipients are partly in Switzerland and/or the EU/EEA, but may also be in other areas, including in countries that lack an adequate level of data protection according to the Swiss Federal Data Protection and Information Commissioner, and/or in countries not covered by an adequacy decision of the European Commission. In such cases, to the extent necessary for the data transfer in question, appropriate contractual safeguards are agreed on with the corresponding recipients in the form of clauses/agreements approved by the Federal Data Protection and Information Commissioner and/or in the form of standard data protection clauses issued by the European Commission. DIONZ will provide the Member with copies of the approved clauses/agreements and/or standard data protection clauses upon request.
The Member can obtain further information about data processing and their rights in this regard by contacting member@dionz.org.
DIONZ will not monetise on the Members’ data or information in any way or form.
12. Intellectual Property
All content produced by DIONZ or shown in DIONZ’s marketing materials, on the website, the DIONZ app, and in particular, videos, designs, drawings, text, graphics, logos, icons, buttons, software, trade names, trademarks or any other signs protected by intellectual property rights or publicity rights, are owned by DIONZ, or third parties with whom DIONZ has reached an agreement for its exploitation (collectively, “Content”).
All intellectual property rights regarding the Contents and/or Services of the website, the DIONZ app and the Membership are reserved and, in particular, it is prohibited to modify, copy, reproduce, communicate to the public, make available, transform or distribute, by any means and in any form, the website, the DIONZ app and/or all or part of the Content included in the website, the DIONZ app and the marketing materials. None of the Content may be downloaded, reproduced or used in any other device or place, unless the means for doing so has been consented by DIONZ.
13. Liability
Member Insurance: Insurance (third-party liability, health insurance, etc.) is the responsibility of the Member. Each Member is liable for all injury to persons or damage to property they cause, in particular, when attending a Learning Experience organised by DIONZ.
Liability of DIONZ: DIONZ’s liability to the Member is limited to diligent performance of the Services and DIONZ does not assume any liability for a specific result of the Services. In particular, DIONZ does not guarantee that the participation in a Membership Service will lead to an increase in possibilities of employment, salary rise, business opportunities or other personal or professional improvements, nor that the execution of the Membership Services or the making available of its content will be done continuously and indefinitely.
DIONZ shall only be liable to its Members in cases of gross negligence, willful intent, bodily damage, or where such liability limitation is not permitted by the applicable law. All further liability is hereby expressly excluded, including any liability for auxiliary persons of DIONZ.
For the avoidance of doubt, DIONZ’s liability to its Members does not extend to any Membership-related benefits, goods or services provided by an external provider. DIONZ specifically excludes liability for any loss or damage suffered by a Member as a result of their involvement in whatever manner with an external provider.
Accuracy of Information: DIONZ strives to ensure that the content and information made available to Members is accurate. However, neither DIONZ nor the respective authors can fully guarantee that all content and information is accurate and up-to-date at all times and shall not be held liable for the accuracy of their communications and publications.
14. Force Majeure
Neither party shall be liable to the other for any delay or non-performance of its obligations by reason of matters beyond its reasonable control including, but not limited to, any act of terrorism, war, riot, civil commotion, compliance with any law or government order, fire, flood or storm, strikes, other natural disasters and pandemics or any other industrial dispute, delay in transit, power failure, postal delay, or any event that cannot be reasonably be planned for or avoided. The affected party shall notify the other party within a reasonable time span of such impediment. If the impediment lasts longer than three months, the impeded party has the right to terminate the contract without any claims for compensation or damages from the other party.
15. Confidentiality
Both DIONZ and Members agree to keep confidential all personal information learned or obtained through the DIONZ Ecosystem.
Moreover, if a Member is concerned about the confidentiality of their information, DIONZ shall keep confidential any Member-specific information communicated by Members to DIONZ in connection with the provision of its Services that is: (i) clearly marked confidential if provided in written form, or (ii) preceded by a statement that such information is confidential, if provided in oral form, and such statement is confirmed in writing by the Member within 15 days of its initial disclosure.
This obligation of confidence shall not apply to any information that: (i) is in the public domain at the time of its communication; (ii) is independently developed by DIONZ or Members; (iii) entered the public domain through no fault of DIONZ or its Members subsequent to the Members’ communication to DIONZ; (iv) is in DIONZ’s possession free of any obligation of confidence at the time of the Members’ communication to DIONZ; or (v) is communicated by the Member to a third party free of any obligation of confidence. Additionally, DIONZ may disclose such information to the extent required by legal process.
16. Members Best Interest Undertaking
DIONZ undertakes to act at all times in the best interest of each and every Member. DIONZ undertakes to avoid any conflict of interests.
17. Governing Law and Jurisdiction
The legal relationship between DIONZ and its Members shall in all respects be governed exclusively by Swiss substantive law, to the exclusion of the Vienna Convention on the International Sale of Goods.
The courts of the city of Zug, Switzerland shall have exclusive jurisdiction to settle any dispute or claim arising out of this Agreement. For Members with a non-Swiss domicile, an additional place of debt enforcement is established in the city of Zug, Switzerland (a special domicile within the meaning of art. 50(2) of the Federal Act on Debt Enforcement and Bankruptcy).
18. Variations to this Agreement
DIONZ reserves the right to amend the terms of this Agreement at any time in its sole discretion. The amendments will be effective after DIONZ sends Members notice of such amendments. The manner of communication of such notice will be in DIONZ’s sole discretion, and includes email or posted notice on the DIONZ app, or other manner. The amendments shall be deemed to have been accepted by the Member unless an objection is raised in writing within 15 days after the notification. Members may exit the Membership Agreement if they do not accept the proposed variation(s).
19. Severability
If any court or competent authority decides that any of the provisions of the Membership Agreement are invalid, unlawful or unenforceable to any extent, the remaining provisions shall continue to be valid to the fullest extent permitted by the law. Such invalid, unlawful or unenforceable provision shall be replaced with a valid provision that most closely approximates the economic purpose of the invalid provision.
20. Entire Agreement
This Membership Agreement and any policies in respect to the Services, as published in the DIONZ app, constitute the entire Agreement and understanding between the Members and DIONZ. Upon agreeing to and accepting this Agreement, the Member confirms that they have not relied on any prior or side statement, agreement, or representation, whether these were oral or written, to enter into this agreement with DIONZ.
21. Contacting DIONZ
For any questions or concerns, please contact DIONZ directly by direct message on the DIONZ app or by email to member@dionz.org.
22. Disclaimer
DIONZ is a private company, it is not a credited public or private university, college or educational entity. The Services provided are in no way intended to replace obligatory or secondary education.